Tuesday, July 17, 2012
2:00 PM EST
Offering concierge service as part of your overall customer loyalty offering provides equal benefit to both brand and consumer:
- Customers benefit from access to a personal assistant who is available around-the-clock to help with personal requests for just about anything imaginable; from the everyday to the extraordinary.
- Brands benefit from a streamlined customer experience, brand experience management, increased customer engagement and retention, perceived brand value and increased revenue.
Join us on July 17th at 2PM EST and discover the best ways to integrate concierge service into an overall customer loyalty offering. In this Webinar, VIPdesk's SVP of Sales and Marketing Mark Robeson will review the following:
- Why concierge?
- Five factors that determine concierge program success
- Best practices for getting the most from your concierge offering
- Concierge revenue drivers/measuring ROI
- Ensuring program utilization
- Case studies
Register Now to learn how to increase loyalty to your loyalty program via concierge service